ABOUT US

Welcome Service is dedicated to assisting both new community members and local businesses. Our team helps to introduce local newcomers in New Hanover, Brunswick, and Pender Counties to nearby businesses, organizations, and community resources. Along with helping new residents, Welcome Service offers those same businesses and organizations a chance to get their names out to new potential customers as they make their home here.

Welcome Service began in 1978, Nancy Wilcox bought the business in 1996 after moving to Wilmington, North Carolina in 1995 with her two children. Before buying the company, Wilcox acquired many years of sales and marketing experience. This included selling advertising space and ads for publications in NYC, sharpening her skills for getting people’s businesses noticed. 

Fast forward to 2021. Since buying the company, she has recruited and trained a team of friendly, dedicated women who are passionate about enriching Wilmington’s coastal Carolina community. The team greets new neighbors with gift bags delivered straight to their door. These welcome bags include guides and recommendations for local businesses and hotspots to help newcomers become familiar with the area. This also offers businesses the opportunity to introduce themselves to new residents. From necessities like dentists and car repair to fun gathering spots like restaurants and spas, businesses can make their names known by getting their brands introduced in the Welcome Service gift bags. 

In the past twenty-five years, Welcome Service has personally welcomed 100,000 people and up to 10,000 new businesses.

For more information, call (910) 470-0286 or email nkwilcox58@gmail.com.